These general conditions are an integral part of all business relationships concluded
between:
GREEZIIS sro
with registered office: Starý Mateřov 135, Pardubice 530 02
ID number: 171 26 649
file number: C 49529/KSHK Regional Court in Hradec Králové
Contact information:
info@greeziis.com
Tel. 775362431
I. General provisions
1. These terms and conditions govern the mutual rights and obligations of the seller and the natural person,
which enters into a purchase contract outside of its business activities as
consumer, or as part of his business activity (hereinafter: "buyer")
through the web interface located on the website available at
at the internet address www.greeziis.com (hereinafter the "online store").
2. By sending the order, the buyer confirms that before concluding the purchase contract
familiarized with these terms and conditions, which include the Ways documents
delivery and Methods of payment, and that they expressly agree with them, as amended and
effective at the time the order is sent.
II. Purchase contract
1. By concluding the purchase contract, the seller is obligated to hand over the goods to the buyer and
enable him to acquire ownership of the goods, the buyer is obliged to take over the goods and
pay the seller the purchase price.
2. Costs incurred by the buyer when using remote communication means in connection
with the conclusion of the purchase contract (internet connection costs, telephone costs
calls), paid by the buyer himself. These costs do not differ from the base rate.
3. The buyer orders goods in the following ways:
- by filling out the order form without registration.
4. When placing an order, the buyer selects the goods, the number of goods, the method of payment and
delivery.
5. Before sending the order, the buyer is allowed to check and change the data that
entered in the order. The buyer sends the order to the seller by clicking a button
"Send the order" The data specified in the order are considered by the seller
correctly. A condition for the validity of the order is the completion of all mandatory data in
order form and the buyer's confirmation that he has familiarized himself with these
business conditions.
6. Immediately after receiving the order, the seller sends the buyer a confirmation of receipt
order to the email address that the buyer entered when ordering. This confirmation is
automatic and is not considered to be the conclusion of a contract. The attached confirmations are up-to-date
terms and conditions of the seller. The purchase contract is concluded only after the order has been accepted
by the seller. Notification of order acceptance is delivered to the buyer's email address.
/ Immediately after receiving the order, the seller sends the buyer a confirmation of receipt
order to the email address that the buyer entered when ordering. This confirmation
it is considered the conclusion of the contract. The current terms and conditions are attached to the confirmation
the seller. The purchase contract is concluded by confirmation of the order by the seller on
buyer's email address.
7. In the event that the seller cannot fulfill any of the requirements stated in the order,
sends the buyer an amended offer to his email address. Contact if necessary
the buyer by phone and informs him of the changes. The amended offer is deemed to be
a new draft of the purchase contract and the purchase contract is concluded by confirmation in such a case
the buyer about accepting this offer to the seller at his email address listed in
these terms and conditions.
8. All orders accepted by the seller are binding. Buyer can cancel
order until the buyer is notified of the acceptance of the order
by the seller. The buyer can cancel the order by calling a phone number or email
of the seller listed in these terms and conditions.
9. Any buyer's rights cannot be applied to gifts that are provided free of charge,
including rights from defective performance. Such goods meet the terms of the gift agreement and are governed by
valid and effective legal regulations for the gift contract. The donation contract is between
concluded by the seller and the consumer with the severance condition that if
withdrawal from the purchase contract by the consumer within a 14-day period according to § 1829 paragraph 1 of the Civil Code, is
the consumer is obliged to return the provided gifts together with the purchased goods
to the seller.
III. Payment terms and delivery of goods
1. The marking of the goods and a description of their main properties is given directly in the e-shop for each good.
2. The price of each product is listed directly in the e-shop. This price is inclusive
all taxes and fees, this does not apply to any fees for transport and payment method,
which are listed only within the so-called shopping basket, and the amount of which depends on the choice
the buyer.
3. The purchase price of the goods will be agreed in each purchase contract, with the amount of such purchase
the price will correspond to the purchase price of the relevant goods listed in the e-shop at the time of dispatch
orders by buyers. The seller is entitled to unilaterally change the prices of the goods, provided that on
such a price change will not affect an already concluded purchase contract.
4. The price of the goods and any costs associated with the delivery of the goods according to the purchase contract may
the buyer to pay in the following ways:
- by non-cash transfer to the seller's bank account no. 246881506, maintained at Moneta Money bank (/0600)
- cashless by payment card or by transfer to the seller's account via
payment gateways
5. Together with the purchase price, the buyer is obliged to pay the seller the costs associated with
packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, it is understood
also the purchase price and the costs associated with the delivery of the goods.
6. In the case of payment through a payment gateway, the buyer follows the instructions
the relevant provider of electronic payments.
7. In case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled
at the time of crediting the relevant amount to the seller's bank account
8. The seller does not require any advance payment or other similar payment from the buyer.
Payment of the purchase price before the goods are shipped is not a deposit.
9. The seller issues a tax document - an invoice - to the buyer. The tax document is sent to
e-mail address of the buyer./The tax document is attached to the delivered goods.
10. The goods are delivered to the buyer:
- to the address specified by the buyer in the order
- through the parcel drop-off point to the drop-off address specified by the buyer
11. The choice of delivery method is made during the ordering of goods.
12. The costs of delivery of the goods depending on the method of sending and receiving the goods are
stated in the buyer's order and in the seller's order confirmation. In case it is
the method of transport contracted on the basis of a special request of the buyer, the buyer bears the risk
and any additional costs associated with this mode of transport.
13. When taking over the goods from the carrier, the buyer is obliged to check the integrity of the packaging
goods and, in the event of any defects, notify the carrier immediately. When
the buyer does not have to find a violation of the packaging indicating an unauthorized intrusion into the shipment
to receive the shipment from the carrier.
14. The buyer acquires ownership of the goods by paying the entire purchase price for the goods,
including delivery costs, but first upon receipt of the goods. Liability for accidental
destruction, damage or loss of the goods passes to the buyer at the moment of acceptance of the goods or
the moment when the buyer had the obligation to take over the goods, but in violation of the purchase contract
he didn't.
IV. Withdrawal from the purchase contract
1. The consumer has the right to withdraw from the purchase contract within 14 days without giving a reason.
The period according to the previous sentence runs from the day of acceptance of the goods, if the subject is a purchase
contracts for the delivery of several types (items) of goods, the deadline runs from the date of the last takeover
delivery of goods. The withdrawal period is considered to have been observed if the consumer v
in the course of it, sends the seller a notice that he withdraws from the purchase contract.
2. If the consumer withdraws from the purchase contract, he will send or hand over to the seller without
unnecessary delay, no later than fourteen days from withdrawal from the purchase contract, goods,
which he received from him. The costs of returning the goods in question to the seller are borne by
in such case the consumer.
3. If the consumer withdraws from the purchase contract, the seller will refund him without undue delay,
no later than fourteen days after withdrawing from the purchase contract, all funds
including the costs of delivery of the goods that he received from him on the basis of the purchase contract, to the same
way. The seller will return the money received to the consumer in another way only
if the consumer has agreed to it and if it does not incur additional costs.
4. If the consumer withdraws from the purchase contract, the seller is not obliged to refund the consumer
funds received before the consumer hands over the goods to him or proves that the goods
sent to the seller.
5. To withdraw from the purchase contract, the buyer can use the model withdrawal form
from the contract provided by the seller. Withdrawal from the purchase contract is sent by the buyer to
e-mail or delivery address of the seller specified in these business
conditions. The seller will immediately confirm receipt of the form to the buyer.
6. The buyer must return the goods to the seller undamaged, unworn and unpolluted and
in original packaging. The seller is entitled to a claim for compensation for damage caused to the goods
unilaterally set off against the buyer's claim for a refund of the purchase price.
7. The seller is entitled to withdraw from the purchase contract due to the stock being sold out,
unavailability of the goods, or when the manufacturer, importer or supplier discontinued the goods
production or import of goods. The seller immediately informs the buyer of the intermediary
e-mail addresses specified in the order and will return within 14 days from the notification of withdrawal
from the purchase contract all funds including delivery costs that from him
accepted on the basis of the contract, in the same way, or in the way specified
by the buyer
V. Rights from defective performance
1. The seller guarantees to the buyer that the goods are free of defects upon receipt. Especially
the seller answers to the buyer that at the time the buyer took over the goods:
• the goods have properties that the parties have agreed upon, and in the absence of an agreement, they have such properties,
which the seller or manufacturer described or which the buyer expected with regard to
the nature of the goods and based on their advertising:
• the goods are suitable for the purpose that the seller states for their use or for which the goods are intended
of this kind usually uses
• the quality or design of the goods corresponds to the contracted sample or original, if any
quality or design determined according to the contracted sample or model,
• the goods are in the appropriate quantity, measure or weight and
• the goods comply with the requirements of legal regulations.
2. If a defect becomes apparent within six months of the buyer taking over the goods, it is considered that
the goods were already defective upon receipt. The buyer is entitled to exercise the right from a defect that
occurs for consumer goods within twenty-four months of receipt. This provision shall
does not apply to goods sold at a lower price for a defect for which the price was lower
agreed, for the wear and tear of the goods caused by its usual use, for used goods on
a defect corresponding to the degree of use or wear and tear the goods had upon receipt
by the buyer, or if it follows from the nature of the goods.
3. In the event of a defect, the buyer can submit a claim to the seller and demand:
• exchange for new goods,
• a reasonable discount from the purchase price,
• withdraw from the contract.
4. The buyer has the right to withdraw from the contract,
• if the goods have a substantial defect,
• in the event of a greater number of product defects.
5. The seller or an employee authorized by him will decide on the complaint immediately, in complex cases
cases within three working days. This period does not include the time reasonable according to
the type of product or service required for expert assessment of the defect. Complaints included
the removal of the defect must be handled without delay, no later than 30 days from the date of application
complaints, if the seller and the buyer do not agree on a longer period. A waste of time
of this period is considered a material breach of the contract and the buyer has the right to purchase
cancel the contract. The moment when the claim is made is considered the moment when it occurs
manifestation of the will of the buyer (exercise of the right from defective performance) to the seller.
6. The seller informs the buyer in writing about the outcome of the complaint.
7. The buyer does not have the right from defective performance, if the buyer knew before taking over the item,
that the item has a defect, or if the buyer caused the defect himself
8. In the event of a justified complaint, the buyer has the right to compensation for the expenses incurred
costs incurred in connection with the application of the claim. This right can be used by the buyer at
the seller within a period of one month after the expiry of the warranty period.
9. The buyer has the choice of the complaint method.
10. The rights and obligations of the contracting parties regarding rights from defective performance are governed by § 1914 to
1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code and Act No. 634/1992
Coll., on consumer protection.
VI. Protection of personal data, archiving of the purchase contract
1. Purchase contracts are archived by the seller starting with their conclusion, even after
their fulfillment. Purchase contracts are archived in the form in which they were concluded.
Access to archived purchase contracts is exclusively available to the seller or entity
archived by the seller. They are not authorized to make contracts available to third parties
persons, with the exception of any legal obligation of such disclosure.
VII. Delivery
1. The contracting parties may deliver all written correspondence to each other
via e-mail, or text messages/by phone.
2. The buyer delivers correspondence to the seller to the email address specified in these
business conditions. The seller delivers correspondence to the buyer by email
the address specified in the order.
VIII. Sending marketing materials
1. The customer agrees to receive news, newsletters, offers and discount events via e-mail by checking the appropriate box and confirming his consent to receive this information. With this consent, the user confirms that he is aware that he may be sent marketing materials regarding our products, services and events.
XI. Out-of-court settlement of disputes
1. The Czech Republic is responsible for the out-of-court settlement of consumer disputes arising from the purchase contract
trade inspection, with registered office Štěpánská 567/15, 120 00 Prague
2, ID: 000 20 869,
Internet address: https://adr.coi.cz/cs. An online dispute resolution platform
at the internet address http://ec.europa.eu/consumers/odr can be used in dispute resolution
between the seller and the buyer from the purchase contract.
2. European Consumer Center Czech Republic, with registered office Štěpánská 567/15, 120 00
Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point
according to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on
resolution of consumer disputes online and on the amendment of Regulation (EC) No. 2006/2004 and the Directive
2009/22/EC (regulation on the resolution of consumer disputes online).
3. The seller is authorized to sell goods on the basis of a trade license.
The trade inspection is carried out by the relevant trade office within its jurisdiction.
The Czech Trade Inspection carries out, to a defined extent, supervision over, among other things
compliance with Act No. 634/1992 Coll., on consumer protection.
X. Final Provisions
1. All agreements between the seller and the buyer are governed by the law of the Czech Republic.
If the relationship established by the purchase contract contains an international element, then the parties agree,
that the relationship is governed by the law of the Czech Republic. This does not affect consumer rights
resulting from generally binding legal regulations.
2. The seller is not bound by any codes of conduct in relation to the buyer
the provisions of § 1826 paragraph 1 letter e) of the Civil Code.
3. All rights to the seller's website, especially copyright to the content,
including site layout, photos, movies, graphics, trademarks, logos and other content and
elements belong to the seller. Copying, modification or other use is prohibited
website or part thereof without the consent of the seller.
4. The seller is not responsible for errors arising as a result of interventions by third parties
online store or as a result of its use contrary to its purpose. Buyer
may not use procedures that could have a negative effect when using the online store
influence on its operation and must not perform any activity that could harm him or a third party
enable persons to interfere or use the software without authorization or
other components that make up the online store and use the online store or its parts or
software equipment in such a way that would be contrary to its purpose or purpose.
5. The buyer hereby assumes the risk of a change in circumstances within the meaning of § 1765 paragraph 2
of the Civil Code.
6. The purchase contract, including the terms and conditions, is archived by the seller in
in electronic form and is not accessible.
7. The seller may change or supplement the wording of the terms and conditions. By this provision
the rights and obligations arising during the effective period of the previous version are not affected
business conditions.
8. A sample form for withdrawal from the contract is attached to the terms and conditions.