Delivery Policies

1. For delivery of goods it is possible to use the services of Zásilkovny (delivery of goods to the address or to the Z-box), or it is possible to use the possibility of personal collection of ordered goods at Na Staré poště 2880, 530 02 Pardubice.

2. The goods can be paid exclusively when sending an order through Google Pay or Shop Pay payment gateways. The terms of use of these services can be found on the websites https://support.google.com/googlepay/answer/9039712 and https://shop.app/terms-of-service.

3. By concluding a purchase contract, the buyer is obliged to take over the ordered goods. If the Buyer violates this obligation, he is liable for the damage caused to the Seller, including the payment of additional costs for the delivery of the goods back to the Seller or damage to the packaging. If the Buyer does not collect the paid goods within 30 days from the date of notification of the possibility of personal collection, the Seller is entitled to charge warehouse fees in the amount of 10, - CZK for each calendar day started. If the expiry period of the product is exceeded in the interim period, the seller is entitled to dispose of the ordered goods.

4. The original price (typically displayed on the website as “Price before discount”) means the lowest price in the last 30 days before the discount, at which the seller offered the goods in question on the e-shop. The calculation of the original price does not take into account individual price advantages and price advantages that are not directly included in the current selling price of the goods (i.e. they are not provided automatically and across the board).

5. Delivery costs (postage) and packing fees will be added to the purchase price indicated in the goods catalog and the buyer is obliged to pay the total price calculated in this way. The cost of delivery may vary depending on the delivery method you choose.

6. If the seller registers any debt from previous orders, the seller will settle the next order only after the debt has been fully paid.

7. Any discounts or discount codes that will be provided to the Buyer may not be added or combined with other discount promotions, unless otherwise stated in the terms and conditions of the specific discount promotion.

8. The order will be dispatched as soon as possible after the conclusion of the purchase contract, usually within one week from the date of conclusion of the purchase contract. The Seller guarantees delivery of the ordered goods no later than 30 days from the date of conclusion of the purchase contract.

9th. If the delivery method chosen by the buyer would not be suitable for the delivery of the order (for example due to volume or weight), the seller will contact the buyer and agree with him another delivery method including the price. The carrier will deliver the order to the delivery address specified in the order.

10. For orders over 1.000, - CZK the seller provides free shipping. However, the offer of free shipping does not apply to orders with delivery outside the Czech Republic.

11. The seller relies on the buyer to inspect the shipment and, if necessary, write a record of damage to the parcel, and the buyer undertakes to do so by placing the order. If the shipment is clearly damaged, the buyer is advised to refuse to accept it.

12. The seller issues a tax document to the buyer.